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R e p a i r i n g S e r
v i c e s :-
Moon Bro provides
repair services to maximize the patient safety and the
satisfaction of our valued customers. Based upon our
extensive experience over many years
of working on literally thousands of powered instruments and
accessories, we have consolidated these insights to
incorporate uncompromised capabilities and services that are
beneficial in virtually any medical facility. We repair the
instruments damaged in any respect either these are from
Moon Bro or anywhere else. If you have
any kind of instruments
need any type of repair, we provide this service to our
valued customers, if instrument is not repairable we also
facilitate by replacing it to another. Moon Bro is committed
to outstanding reliability and superior quality and is
dedicated to providing an economical alternative to medical
equipment maintenance.
Our repair services include
-
Surgical
instrument sharpening
-
Complete
refurbishment to include the removal of rust, stains,
bio-burden and the restoration of the instruments original
finish (high polish, satin or matte)
-
Laparoscopic
re-insulation and repair
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Spring and
screw replacement
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Needle
Holders - Replace Tungsten Carbide Inserts
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Sharpening,
refurbishment and repair of micro instrument sets
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Sharpening,
refurbishment and repair of arthroscopic instruments
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Super Cut
Scissors - Re-serrate/Sharpen
M a t e r i a l s
:-
Our products
are manufactured using the best quality stainless steel as
ASTM and DIN standard’s recommended which is imported from
USA, GERMANY, FRANCE and JAPAN. The key to our success is
our quality assurance. We use the Right material for the
Right products. We also capable and make customized products
and arrange customized materials for them.
R e t u r n
P o l i c y :-
Like every
caring and responsible organization Moon Bro is aware of the
facts and contingencies arise in different areas like
workmanship and standards. We do care your money as we care
your health; we do have the return policies in the following
ways if the instrument may not be MISUSED:
-
All
merchandise must have prior approval before being
returned.
-
For returns
other than company error an appropriate re-stocking charge
will be applied.
-
Stock Items
= 10% re-stocking charge
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Non-Stock
Items = 25% re-stocking charge
-
NOT
RETURNABLE: Dated merchandise, if purchased over THREE
MONTHS from date of request of return; products that have
been used, show signs of age, or defaced in any way
-
Moon Bro
reserves the right to evaluate the condition of all
returns for final determination of credit
G u a r a n
t e e :-
In today’s
demanding health care environment, investing in Moon Bro
instruments is a significant step in controlling cost and
improving patient care. Our instruments are being
manufactured with ultimate care and keeping in view the
value of Human Life therefore 100% guaranteed, we provide
our instruments with a warrantee card.
I n s t r u
m e n t C a r e :-
Moon Bro is
committed to help you in protecting your instrument
investment. Keeping in view our commitment to quality and
customer’s satisfaction we care the instruments as we care
to you. We provide instruction manuals along with the
instruments how to handle and care the instruments some of
the instructions to handle eye instruments are as follows
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All
ophthalmic instruments need exceptionally careful
handling.
-
Scissor
points are extremely delicate; the tips should not be
touched
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All
scissors, needle holders and fine forceps need to have
their tips protected. The protectors must cover the whole
blade or jaws of the instrument.
-
Scalpel
blades and knives must be passed to the surgeon by the
handle with the cutting
edge pointing downwards. Artery forceps must be used to
remove the blade
-
No
instrument should ever be thrown down! Eye instruments are extremely delicate.
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